Shipping policy

Last Updated: 28TH JULY, 2028

At Inborn, we strive to ensure that your order reaches you safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During product launches, festive seasons, or promotional events, processing times may be slightly longer.

Once your order has been dispatched, you will receive a confirmation email or SMS with your tracking details.

Shipping Within India

We currently ship across India through trusted courier partners.

Estimated Delivery Time:

Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 5–8 business days
Remote Locations: 7–10 business days

Delivery timelines are estimates and may vary depending on your location and courier service availability.

International Shipping

We currently do not offer international shipping.

If international shipping becomes available in the future, this policy will be updated accordingly.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and order value.

We may offer free shipping on selected products or orders above a specified value as part of promotional campaigns.

Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

You can use the tracking number provided to monitor your shipment directly through the courier partner's website.

Delayed Deliveries

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to:

Weather conditions
Public holidays
Natural disasters
Courier network disruptions
High order volumes
Government restrictions or unforeseen circumstances

Inborn is not liable for delays caused by courier partners or events beyond our reasonable control.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

Inborn is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

If your order is returned to us because of an incorrect address, additional shipping charges may apply for re-dispatch.

Failed Delivery Attempts

Courier partners generally make 2–3 delivery attempts.

If delivery cannot be completed after these attempts, the shipment may be returned to us. Re-shipping charges may apply before the order is dispatched again.

Damaged Packages

If your package appears damaged or tampered with at the time of delivery:

Do not accept the package if the damage is severe.
Take photographs of the package.
Contact us within 48 hours of delivery at inborn2020@gmail.com with your order number and supporting images.

We will investigate the issue and provide an appropriate resolution.